Responding to issues of violence against women is difficult because of the mindsets, biases and non-co-operative societal attitudes towards this issue. The cases of atrocities on women are seldom reported because people fear that it would only bring dishonor to the family. In situations where the matter gets reported, the possibility of getting justice remains dismal. This is because, like other forms of oppression VAW is also a systemic violation of women’s rights and dignity. With patriarchal values pervading all the spheres, walks and systems of the society, women end up being sidelined and marginalized. Considering the exigency to respond to such issues, the MNSY has provision of Women Helpline for each District in Bihar. It is a unit within the system of the government, which is committed to respond to the critical needs of the victims of violence. HELPLINE under takes this challenge by making believes that: Woman is as much an individual as man is.
There is no justification of violating her dignity and rights, through whatever means and under whatever circumstances.
Human rights for all.
Society has responsibility to protect its members.
There are people in society who want to make a difference in whatever way possible big or small.
The First Women HELPLINE was established in Patna in September 1999 as a crisis intervention center for women in distress. At present, Women Helplines are functional in all 38 Districts of state.
The problems and needs of women are numerous; however Women HELPLINE restricts itself to the issues of violence against women as its area of intervention. While Women HELPLINE is focusing on the issues of VAW, the long-term objective of Women HELPLINE is to establish a supportive network which can respond to every need of women by using the potential available within the system itself.
Women HELPLINE is committed to respond to the needs of the victimized women in every manner possible. The Women HELPLINE scheme is to respond to both practical and strategic needs of the issue at hand. It is to be understood that our ultimate goal is to realize a gender-just and violence free society. The goals and objectives of the Women HELPLINE can be summarized as.
Crisis intervention in case of atrocities on women. assist women in seeking justice and help from the society.
Activate the system to respond to the issues of violence against women.
Working towards deinstitutionalization of violence.
Strengthening a network of support systems for women in need of help.
Sensitizing and influencing the policy makers on gender aspects of policies, laws and other related documents concerning women.
To broaden the base of Women HELPLINE and facilitating its replication throughout the state.
Keeping these objectives in mind the Women HELPLINE is working on two levels i.e. provision of direct basic services to women in need and working towards the ideological shift in the favour of a gender-just society.
Working Area
Every district of Bihar is to have one Helpline. Presently these are functional in 38 districts of Bihar.
Contact Details
Serial Number : 1
Name of District : Araria
Help Line Address : Women Helpline, Collectorate Araria.
Project Manager Cum Protection officer : Ms. Maduhlata Kumari(Incharge-Supervisior ICDS)
Contact Number : 9771468001
Email Id : whl.araria@wdcbihar.org.in
Serial Number : 2
Name of District : Arwal
Help Line Address : Women HelplineCollectorate, Arwal.
Project Manager Cum Protection officer : Smt. Simpu Kumari
Contact Number : 9771468002
Email Id : whl.arwal@wdcbihar.org.in
Serial Number : 3
Name of District : Aurangabad
Help Line Address : Women Helpline, Collectorate, Aurangabad
Project Manager Cum Protection officer : Smt. Kanti Kumari
Contact Number : 9771468003
Email Id : whl.aurangabad@wdcbihar.org.in
Serial Number : 4
Name of District : Begusarai
Help Line Address : Women Helpline, Collectorate Begusarai
Project Manager Cum Protection officer : Smt. Veena Kumari
Contact Number : 9771468005
Email Id : whl.begusarai@wdcbihar.org.in
Serial Number : 5
Name of District : Bhagalpur
Help Line Address : Helpline-Cum-Mahila Koshang Bhagalpur, S.S.P office, Kachhari Road, Bhagalpur
Project Manager Cum Protection officer : CDPO (Incharge)
Contact Number : 9771468006
Email Id : whl.bhagalpur@wdcbihar.org.in
Serial Number : 6
Name of District : Bhojpur
Help Line Address : Women Helpline, Madhubagh, Nawada (Lalatoli), Arah(Bhojpur)
Project Manager Cum Protection officer : Ms. Anupama Srivastva
Contact Number : 9771468007
Email Id : whl.bojpur@wdcbihar.org.in
Serial Number : 7
Name of District : Buxar
Help Line Address : Women Helpline Collectorate Campus, Buxar
Project Manager Cum Protection officer : Ms. Anupama Srivastva
Contact Number : 9771468007
Email Id : whl.buxar@wdcbihar.org.in
Serial Number : 8
Name of District : West Champaran
Help Line Address : Women Helpline, Collectorate, Bettiah.
Project Manager Cum Protection officer : Mrs. Bindu Rajbhar
Contact Number : 9771468009
Email Id : whl.champaranwest@wdcbihar.org.in
Serial Number : 9
Name of District : Darbhanga
Help Line Address : Women HelplineCollectorate Campus, Darbhanga
Project Manager Cum Protection officer : Ms. Azzmatun Nisha
Contact Number : 9771468010
Email Id : whl.darbhanga@wdcbihar.org.in
Serial Number : 10
Name of District : Gaya
Help Line Address : Women Helpline, Collectorate Gaya
Project Manager Cum Protection officer : Mrs. Aarti Kumari
Contact Number : 9771468011
Email Id : whl.gaya@wdcbihar.org.in
Serial Number : 11
Name of District : Gopalganj
Help Line Address : Women Helpline, Colectorate, Gopalganj
Project Manager Cum Protection officer : Ms. Nazia Mumtaj
Contact Number : 9771468012
Email Id : whl.gopalganj@wdcbihar.org.in
Serial Number : 12
Name of District : Jamui
Help Line Address : Women HelplineCollectorate Campus, Jamui.
Project Manager Cum Protection officer : Kumari Nibha.
Contact Number : 9771468013
Email Id : whl.jamui@wdcbihar.org.in
Serial Number : 13
Name of District : Jehanabad
Help Line Address : Helpline Koshang Collectorate, Jehanabad
Project Manager Cum Protection officer : Ms. Jyotsana Kumari
Contact Number : 9771468014
Email Id : whl.jehanabad@wdcbihar.org.in
Serial Number : 14
Name of District : KaimurBhabhua
Help Line Address : Women Helpline, 10, Chakabandi Road, Near Dr. Mangala singha residence, Bhabua, Kaimur
Project Manager Cum Protection officer : Kumari Vineeta Gupta
Contact Number : 9771468015
Email Id : whl.kaimur@wdcbihar.org.in
Serial Number : 15
Name of District : katihar
Help Line Address : Women Helpline Collectorate Campus, Katihar
Project Manager Cum Protection officer : CDPO (Incharge)
Contact Number : 9771468016
Email Id : whl.katihar@wdcbihar.org.in
Serial Number : 16
Name of District : Kishanganj
Help Line Address : Women Helpline, Line Gulbasti Kajlamani Road, Kabir Chowk, Subhash Palli , P.O+ Dist- Kishanganj – 855107
Contact Number : 9771468017
Email Id : whl.kishanganj@wdcbihar.org.in
Serial Number : 17
Name of District : Madhepura
Help Line Address : Women Helpline, Collectorate Madhepura
Project Manager Cum Protection officer : Ms. Priyanka Kumari
Contact Number : 9771468018
Email Id : whl.madhepura@wdcbihar.org.in
Serial Number : 18
Name of District : Madhubani
Help Line Address : Women Helpline, Collectorate , Madhubani
Contact Number : 9771468019
Email Id : whl.madhubani@wdcbihar.org.in
Serial Number : 19
Name of District : Munger
Help Line Address : Women Helpline Collectorate, Munger
Project Manager Cum Protection officer : Ms. Shripra Kumari
Contact Number : 9771468020
Email Id : whl.munger@wdcbihar.org.in
Serial Number : 20
Name of District : Muzaffarpur
Help Line Address : Women Helpline Sahu Road, Muzaffarpur.
Project Manager Cum Protection officer : Smt. Rupa Devi
Contact Number : 9771468021
Email Id : whl.muzaffarpur@wdcbihar.org.in
Serial Number : 21
Name of District : Nalanda
Help Line Address : Women Helpline, Collectorate Nalanda
Contact Number : 9771468022/0611-2231788
Email Id : whl.nalanda@wdcbihar.org.in
Serial Number : 22
Name of District : Nawada
Help Line Address : Mahila koshang cum counselling centre Nawada, Collectorate, 2nd floor, Main Road, Nawada-805110
Project Manager Cum Protection officer : Mrs. Rajkumari Devi
Contact Number : 9771468023/9546552965
Email Id : whl.nawada@wdcbihar.org.in
Serial Number : 23
Name of District : Patna
Help Line Address : Women Helpline Patna Ground floor, Indira Bhawan, R.C. Singh Path, Patna
Project Manager Cum Protection officer : Smt. Parmila Kumari
Contact Number : 9771468024
Email Id : whl.patna@wdcbihar.org.in
Serial Number : 24
Name of District : Purnia
Help Line Address : Women Help Line, Kailashpuri, Shrinagar Hata, Purnia.
Project Manager Cum Protection officer : Smt. Anita Kumari
Contact Number : 9771468025
Email Id : whl.purnia@wdcbihar.org.in
Serial Number : 25
Name of District : Rohtas
Help Line Address : Women Helpline collectorate Campus, Rohtas
Project Manager Cum Protection officer : Ms. Afreen Trannum
Contact Number : 9771468026
Email Id : whl.rohtas@wdcbihar.org.in
Serial Number : 26
Name of District : Saharsa
Help Line Address : Women Helpline Collectorate campus, Saharsa
Project Manager Cum Protection officer : Ms. Mukti Shrivastva
Contact Number : 9771468027
Email Id : whl.saharsa@wdcbihar.org.in
Serial Number : 27
Name of District : Saran
Help Line Address : Women Helpline, Collectorate, Saran.
Project Manager Cum Protection officer : Smt. Madhubala
Contact Number : 9771468029
Email Id : whl.saran@wdcbihar.org.in
Serial Number : 28
Name of District : Sitamarhi
Help Line Address : Women Helpline C/o Late Takenath JhaAzad Chowk, Dumra, Sitamarhi-843301
Project Manager Cum Protection officer : Ms. Pushpa Kumari
Contact Number : 9771468030
Email Id : whl.sitamarhi@wdcbihar.org.in
Serial Number : 29
Name of District : Siwan
Help Line Address : Women Helpline Red Cross, Siwan
Project Manager Cum Protection officer : Ms. Shweta kumari
Contact Number : 9771468031
Email Id : whl.siwan@wdcbihar.org.in
Serial Number : 30
Name of District : Shekhpura
Help Line Address : Women Helpline Colectrarate, Sheikhpura
Project Manager Cum Protection officer : Ms. Arpita Kr.
Contact Number : 9771468032/9939491146
Email Id : whl.shekhpura@wdcbihar.org.in
Serial Number : 31
Name of District : Sheohar
Help Line Address : Women Help Line Colectrarate, Sheohar
Project Manager Cum Protection officer : Ms. Reena Singh
Contact Number : 9771468033
Email Id : whl.sheohar@wdcbihar.org.in
Serial Number : 32
Name of District : Supaul
Help Line Address : Women Helpline, Vikas Bhawan, SDO office, Supaul
Project Manager Cum Protection officer : Ms. Pratibha Kumari
Contact Number : 9771468034
Email Id : whl.supaul@wdcbihar.org.in
Serial Number : 33
Name of District : Vaishali
Help Line Address : Women Helpline Colectrarate, Near S.D.O.Office, Hajipur, Vaishal
Project Manager Cum Protection officer : Ms. Priyanka Kumari
Contact Number : 9771468035
Email Id : whl.vaishali@wdcbihar.org.in
Serial Number : 34
Name of District : East champaran
Help Line Address : Women Helpline Collectorate Campus, Motihari
Project Manager Cum Protection officer : Ms. Kr. Arpita(incharge)
Contact Number : 9102407315/8409289340
Email Id : whl.eastchamparan@wdcbihar.org.in
Serial Number : 35
Name of District : Samastipur
Help Line Address : Women Helpline Collectorate Campus, Vikas Bhawan, Samastipur
Project Manager Cum Protection officer : Kumari Archana.
Contact Number : 9771468028
Email Id : whl.samastipur@wdcbihar.org.in
Serial Number : 36
Name of District : Khagaria
Help Line Address : Women Helpline Collectorate Campus, Khagaria
Project Manager Cum Protection officer : Ms. Rubi Seema
Contact Number : 9102407316/9608392756
Email Id : whl.kagaria@wdcbihar.org.in
Serial Number : 37
Name of District : Banka
Help Line Address : Women Helpline CDPO office, Banka Sadar, Banka
Project Manager Cum Protection officer : CDPO(Incharge)
Contact Number : 9771468004
Email Id : whl.banka@wdcbihar.org.in
Serial Number : 38
Name of District : Lakhisarai
Help Line Address : Women Helpline Collectorate Campus, Lakhisarai
Project Manager Cum Protection officer : Poonam Kumari
Contact Number : 9102407317/9431005054
Email Id : whl.lakhisarai@wdcbihar.org.in
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