FAQs: DO NOT DISTURB (National Customer Call Preference Registry)

FAQs: DO NOT DISTURB (National Customer Call Preference Registry):- Do not disturb will be activated by customer to avoid unwanted commercial/marketing Calls and Text Messages. So below are the some of the Frequently Asked Questions, while activating the DND.

DND Frequently Asked Questions:-

1. What is meant by Commercial Communication?
2. What is Unsolicited Commercial Communication (UCC)?
3. Which messages are categorized as Transactional Messages?
4. Which messages are categorized as Promotional Messages?
5. What is the Provider Customer Preference Register?
6. What is the National Customer Preference Register (NCPR)?
7. What is National Telemarketers Register?
8. Who is a Telemarketer?
9. What is meant by ‘Fully Blocked’ Category?
10. What is meant by ‘Partially Blocked Category?
11. What are the different preferences available to a customer inpartially blocked category?
12. What is Customer Preference Registration Facility?
13. What is the procedure for registration in NCPR?
14. Can I change my preference once chosen?
15. I have already registered my telephone number in earlier NDNCregistry. Do I need to register again?
16. Can I make a complaint if I get a commercial call/SMS even afterregistering my number in fully blocked category?
17. Can I make a complaint if I get a SMS from the partially blocked category when I have not opted for it? – Answer is Yes.
18. What is the procedure of making a complaint?
19. Will I get any feedback on my complaint?
20. What if I change my mind? Can I take my number off the NationalCustomer Call Preference Registry?
21. My number is on the fully blocked category of NCPR. Can my access provider send me promotional messages for third party services provided by him? – Answer is No.
22. I have more than one personal telephone number. Do I have toregister all of those numbers?
23. How long does my phone number stay registered?
24. I moved and got a new phone number. Do I need to register the new number? – Answer is Yes. You have to register your new number separately.
25. Do I need to take my old phone number off the list when I get a newnumber?
26. Can I register all my family and friends?
27. Can I identify the telemarketing calls even when I am not registeredwith NCPR?
28. Can I stop Commercial calls and SMS from 9.00 PM to 9.00 AM?
29. What is meant by Access Providers?
30. Who is an Originating Access Provider?
31. Who is a Terminating Access Provider?
32. What is meant by Area Code?
33. What is the National Numbering Plan?
34. What is meant by Header? – Answer is “Header” means alpha numeric identifier of commercial and transactional SMS.
35. What are the different types of headers?
36. What do you mean by Basic Telephone Service Providers?
37. What is meant by Basic Telephone Service?
38. What do you mean by Cellular Mobile Telephone ServiceProviders?
39. What is meant by Cellular Mobile Telephone Service?
40. What is meant by Unified Access Service?