GOVERNMENT OF ASSAM

RIGHT TO PUBLIC SERVICES

A Comprehensive Citizen Platform

An Initiative of the Administrative Reforms, Training, Pension and Public Grievances Department

অসম শক্তি বিতৰণ কোম্পানী লিমিটেড

এক সম্পূৰ্ণ উপভোক্তাকেন্দ্ৰিক প্ৰতিষ্ঠান

ASSAM POWER DISTRIBUTION COMPANY LIMITED

A fully Customer Centric Company

GUIDELINES

If the applicant is a first time user, he/she needs to click the Register Tab provided in top right corner in this page and then get registered with the necessary fields such as Full Name, Mobile No., Email id (which is not mandatory), State and Password.

Then the applicant needs to login with the credentials, by clicking the Login Tab.

After the applicant has logged on to the system, he/she needs to click the Apply Online tab and select the service they want to apply for and click the apply button after going through the Requirements tab.

Applicant has to fill up the form and upload the required supporting documents.

After successful submission of the form, an acknowledgement will be generated containing the application reference no. .The application is then forwarded to higher officials for further processes.

The same will be notified over SMS and Email id of the applicant.

An applicant can view and track the status of the application by clicking the Track button and entering the applicant’s application reference no.

Click here for Apply Online

APDCL Customer Care

For any Complaint or Query

APDCL Contact / Complaint Number : 1912 or 022-35296117 / 022-69132900

APDCL Whatsapp Number : 7575999666
(For billing related complaints please provide your consumer number and subdivision name)

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For any queries (or) suggestions regarding above topic, please tell us through below comment session.

GOVERNMENT OF ASSAM

RIGHT TO PUBLIC SERVICES

A Comprehensive Citizen Platform

An Initiative of the Administrative Reforms, Training, Pension and Public Grievances Department

GUIDELINES

If the applicant is a first time user, he/she needs to click the Register Tab provided in top right corner in this page and then get registered with the necessary fields such as Full Name, Mobile No., Email id (which is not mandatory), State and Password.

Then the applicant needs to login with the credentials, by clicking the Login Tab.

After the applicant has logged on to the system, he/she needs to click the Apply Online tab and select the service they want to apply for and click the apply button after going through the Requirements tab.

Applicant has to fill up the form and upload the required supporting documents.

After successful submission of the form, an acknowledgement will be generated containing the application reference no. .The application is then forwarded to higher officials for further processes. The same will be notified over SMS and Email id of the applicant.

An applicant can view and track the status of the application by clicking the Track button and entering the applicant’s application reference no.

REQUIREMENTS

• Electricity bill (or) Consumer Number

Click here for pay Electricity Bill ONLINE

APDCL Customer Care

For any Complaint or Query

APDCL Contact / Complaint Number : 1912 or 022-35296117 / 022-69132900

APDCL Whatsapp Number : 7575999666
(For billing related complaints please provide your consumer number and subdivision name)

---

For any queries (or) suggestions regarding above topic, please tell us through below comment session.

GOVERNMENT OF ASSAM

RIGHT TO PUBLIC SERVICES

A Comprehensive Citizen Platform

An Initiative of the Administrative Reforms, Training, Pension and Public Grievances Department

GUIDELINES

If the applicant is a first time user, he/she needs to click the Register Tab provided in top right corner in this page and then get registered with the necessary fields such as Full Name, Mobile No., Email id (which is not mandatory), State and Password.

Then the applicant needs to login with the credentials, by clicking the Login Tab.

After the applicant has logged on to the system, he/she needs to click the Apply Online tab and select the service they want to apply for and click the apply button after going through the Requirements tab.

Applicant has to fill up the form and upload the required supporting documents.

After successful submission of the form, an acknowledgement will be generated containing the application reference no. .The application is then forwarded to higher officials for further processes. The same will be notified over SMS and Email id of the applicant.

An applicant can view and track the status of the application by clicking the Track button and entering the applicant’s application reference no.

REQUIREMENTS

Supporting Documents :

Latest Passport Size Photo of the Applicant (in jpeg or png format).

Proof of Identity (Voter identity card / Passport / Driving license / Ration card/ BPL card/ / PAN card / Aadhaar Card / Photo identity Certificate from local competent authority).

Residential Address Proof (Driving License/ Bank Passbook/ Ration Card / Aadhaar Card / Telephone Bill / BPL Card / Existing Electricity Bill/ Passport/ Certificate from local competent authority).

Proof of the legal occupation of the premises(Holding No., Lease Agreement, Rent Agreement, Sale Deed).

Affidavit from land owner indicating no objection to give connection to the applicant and indemnity bond (Optional) from the owner, if the applicant is not the owner of the land.

Test report from authorized electrical contractor / supervisor. Download Test Report Format

Standard Agreement Form. Download Agreement Format

Note: Copies of all the documents uploaded shall be self-attested by the applicant and the original copy may be required to be produced at the time of inspection, if required by the licensee.

Stipulated Time Limit : 30 days

Fees:

1. Service charge (through PFC/CSC) – Rs. 30
2. Printing charge (in case of any printing from PFC/CSC) – Rs. 10 per page
3. Scanning charge (in case documents are scanned in PFC/CSC) – Rs. 5 per page.
4. Convenience fee- Rs. 10/-

Click here for online apply

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For any queries (or) suggestions regarding above topic, please tell us through below comment session.

GOVERNMENT OF ASSAM

RIGHT TO PUBLIC SERVICES

A Comprehensive Citizen Platform

An Initiative of the Administrative Reforms, Training, Pension and Public Grievances Department

Valuation certificate of animal/bird for insurance

GUIDELINES

If the applicant is a first time user, he/she needs to click the Register Tab provided in top right corner in this page and then get registered with the necessary fields such as Full Name, Mobile No., Email id (which is not mandatory), State and Password.

Then the applicant needs to login with the credentials, by clicking the Login Tab.

After the applicant has logged on to the system, he/she needs to click the Apply Online tab and select the service they want to apply for and click the apply button after going through the Requirements tab.

Applicant has to fill up the form and upload the required supporting documents.

On final submission of the form, applicant has to pay the requisite amount.

Once the payment is successful it will be forwarded to the higher officials for further processes. An acknowledgement will be generated containing the application reference no., the same will be notified over SMS and Email id of the applicant.

An SMS and Email alert is sent to applicant on completion of the service. The applicant needs to respond to the SMS and Email regarding completion of the service.

After successful completion of the service, Valuation certificate of animal/bird for insurance is generated. The applicant will be notified about this over SMS and Email and the applicant can download it from ARTPS portal.

REQUIREMENTS

About the service:

To avail compensation of animal death due to disaster.

A citizen of Assam may avail this service in below circumstances-

• Before insuring any animal/bird
• In case of insurance claim
• Before availing any Bank loan to buy any animal / Govt. subsidy

Stipulated Time Limit : 15 Days

Fees :

Convenience fee – Rs. 10

Click here to Register

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For any queries (or) suggestions regarding above topic, please tell us through below comment session.

GOVERNMENT OF ASSAM

RIGHT TO PUBLIC SERVICES

A Comprehensive Citizen Platform

An Initiative of the Administrative Reforms, Training, Pension and Public Grievances Department

GUIDELINES

If the applicant is a first time user, he/she needs to click the Register Tab provided in top right corner in this page and then get registered with the necessary fields such as Full Name, Mobile No., Email id (which is not mandatory), State and Password.

Then the applicant needs to login with the credentials, by clicking the Login Tab.

After the applicant has logged on to the system, he/she needs to click the Apply Online tab and select the service they want to apply for and click the apply button after going through the Requirements tab.

Applicant has to fill up the form and upload the required supporting documents.

On final submission of the form, applicant has to pay the requisite amount.

Once the payment is successful it will be forwarded to the higher officials for further processes. An acknowledgement will be generated containing the application reference no., the same will be notified over SMS and Email id of the applicant.

An SMS and Email alert is sent to applicant on completion of the service. The applicant needs to respond to the SMS and Email regarding completion of the service.

After successful completion of the service, Post-mortem report is generated. The applicant will be notified about this over SMS and Email and the applicant can download it from ARTPS portal.

REQUIREMENTS

About the service:

To avail compensation of animal death due to disaster.

In the event of death of an animal, post-mortem examination may be performed to determine the cause of death. A citizen of Assam may avail this service in below circumstances:

1. In case of insurance claim
2. In case of availing Govt. compensation
3. In case of sudden death of animals in House / Farms to take precautionary measures

Stipulated Time Limit : 3 Days

Fees :

Convenience fee – Rs. 10

Click here for Registration Online

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For any queries (or) suggestions regarding above topic, please tell us through below comment session.